Return-Path: Delivered-To: admin@ggclinknetworks.com Received: from nuna.solusitotal.com by nuna.solusitotal.com with LMTP id 6bE2CCul02eD6D0A3iUGDQ (envelope-from ) for ; Fri, 14 Mar 2025 10:40:27 +0700 Return-path: Envelope-to: admin@ggclinknetworks.com Delivery-date: Fri, 14 Mar 2025 10:40:27 +0700 Received: from rs236.mailgun.us ([209.61.151.236]:64472) by nuna.solusitotal.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.94.2) (envelope-from ) id 1tsvuL-00H1UC-N2 for admin@ggclinknetworks.com; Fri, 14 Mar 2025 10:40:27 +0700 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=marketing.midtrans.com; q=dns/txt; s=pic; t=1741923557; x=1741930757; h=Content-Transfer-Encoding: Content-Type: Message-Id: To: To: From: From: Subject: Subject: Mime-Version: Date: Sender: Sender; bh=hT/UxczGddKvmoUPahT48omppPkfhrLbjS1s8AXlIo8=; b=K6vKnZkHkF8a7NKKWTOrGdGCPtI9g7J4JXhiia2WT5k1qVN552uH4IDQevocylN4nw0PXc7t3ZiK6A6UNGpIdo5FNMaD/6PYl6965sJBrJCGF9tAoIlRT/3v5E2sphJCtuw3PtH4l/w4HY+Nf/yZVDLnj/anHkO/PmJl/g8KG5k= X-Mailgun-Sending-Ip: 209.61.151.236 X-Mailgun-Sending-Ip-Pool-Name: X-Mailgun-Sending-Ip-Pool: X-Mailgun-Sid: WyJiMTQ1NyIsImFkbWluQGdnY2xpbmtuZXR3b3Jrcy5jb20iLCI2MzZlMmEiXQ== Received: by fc65a9b4e53f with HTTP id 67d3a4e5fa27c6c39b9da468; Fri, 14 Mar 2025 03:39:17 GMT Sender: hello@marketing.midtrans.com Date: Fri, 14 Mar 2025 03:39:17 +0000 Mime-Version: 1.0 Subject: Penyesuaian Jadwal Operasional Midtrans Selama Libur Nyepi & Idul Fitri 1446 H/2025 From: Midtrans To: admin@ggclinknetworks.com X-Mailgun-Variables: {"client_id":"campaign-manager","tracking_id":"cc9ed12c-f94a-b8d2-0884-04c98ef29d4e"} X-Mailgun-Variables: {"campaign_id": "0c3dba01-5280-4df4-8c09-a94dd825c4da", "campaign_name": "ID_2025_MIDTRANS_INFO_0001_OPS_OperationalScheduleForEidandNyepi", "persona": "MERCHANT", "user_id": "513881990"} X-Mailgun-Template-Name: midtrans_eid_nyepi_2025_announcement Message-Id: <20250314033917.4378b987eb158fba@marketing.midtrans.com> Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: quoted-printable X-Spam-Status: No, score=1.6 X-Spam-Score: 16 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "nuna.solusitotal.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi Merchant Midtrans, Sehubungan dengan libur operasional Bank Indonesia dalam rangka Hari Raya Nyepi, Idul Fitri 1446 H & Cuti Bersama pada tanggal 28 Maret - 7 April 2025, kami ingin menginformasikan adanya penyesuaian j [...] Content analysis details: (1.6 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: postimg.cc] 0.0 RCVD_IN_VALIDITY_SAFE_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [209.61.151.236 listed in sa-accredit.habeas.com] 0.0 RCVD_IN_VALIDITY_RPBL_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to Validity was blocked. See https://knowledge.validity.com/hc/en-us/articles/20961730681243 for more information. [209.61.151.236 listed in bl.score.senderscore.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.0 HTML_MESSAGE BODY: HTML included in message 1.1 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.0 T_KAM_HTML_FONT_INVALID Test for Invalidly Named or Formatted Colors in HTML 0.5 KAM_NUMSUBJECT Subject ends in numbers excluding current years X-Spam-Flag: NO =20 =20 =20 =20 =20
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Hi Merchant Midtrans,

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Sehubungan dengan libur operasional Bank Indonesia dalam = rangka Hari Raya Nyepi, Idul Fitri 1446 H & Cuti Bersama pada ta= nggal 28 Maret - 7 April 2025, kami ingin menginformasikan adanya pe= nyesuaian jadwal operasional terhadap beberapa layanan.

Layanan yang tidak disebutkan di bawah ini akan tetap beroperasi sepe= rti biasa selama periode liburan. 

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1. Layanan Customer Care Midtrans=

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Untuk kenyamanan Anda, layanan Custo= mer Care Midtrans akan tetap beroperasi pada tanggal 28 Maret - 7 April = 2025, mulai pukul 09.00-13.00 WIB. Kemudian, akan kembali berope= rasi normal pada tanggal 8 April 2025, mulai pukul 08.00-21.00 WIB.<= /span>

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2. Pencairan dana (payout) transa= ksi pay-in

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  • Proses pencairan dana (Payout) transaksi = GoPay (non QRIS), dengan rekening penampung bank BCA (non syariah), berjala= n normal pada tanggal 28 Maret - 7 April 2025. Silahkan hubungi acco= unt manager Anda atau email = support@= midtrans.com paling lambat pada tanggal 20 Maret 2025, jika Anda= tidak ingin menerima pencairan dana (Payout) selama periode liburan.
  • T= idak ada proses pencairan dana (Payout) selain metode pembayaran GoPay.
  •  Proses pencairan dana (Payout) akan kembali normal untuk semua metod= e pembayaran pada tanggal 8 April 2025. Dana akan diterima paling la= mbat pada pukul 13.00 WIB.
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3. Proses Penyesuaian Status (Rekonsiliasi)=

Proses Penyesuaian Status (Rekonsiliasi) untuk transaksi = yang mengalami masalah dan dilakukan pada:

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  • tanggal 28-29 Maret 2025, akan dip= roses pada tanggal 30 Maret 2025.
  • = tanggal 30 Maret-3 April 2025, akan diproses pada tanggal 4 April= 2025.
  • tanggal 4-7 April 2025,= akan diproses pada tanggal 8 April 2025.
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4. Pengisian Rekening Disbursemen= t (Midtrans IRIS/Payouts)

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  • Cut-off waktu untuk pengisian rekening VA= Disbursement melalui BNI, BRI, dan Permata Virtual Account menggunakan met= ode non-real-time (SKN/RTGS) adalah pada hari Kamis, 27 Maret 2025, = pukul 13.30 WIB. Mohon pengisian rekening dilakukan sebelum waktu te= rsebut.
  • Pengisian rekening VA Disbursemen= t melalui Mandiri Bill Payment dan BCA Virtual Account akan tetap beroperas= i seperti biasa.
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5. Transaksi pengiriman dana dari= Sistem Disbursement (Midtrans IRIS/Payouts)

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  • Transaksi pengiriman dana/Disbursement ke bank lain menggunakan SKN/RTG= S akan diproses jika diterima paling lambat pada hari Kamis, 27 Maret 20= 25, pukul 13.30 WIB.
  • Transaksi yang dilakukan melalui SKN/RT= GS setelah waktu tersebut akan diproses kembali pada hari Selasa, 8 Apri= l 2025, sesuai jadwal operasional Bank Indonesia.
  • Transaksi pengiri= man dana/Disbursement dengan fasilitas online transfer ke Bank BCA, BNI, BR= I, CIMB Niaga, Mandiri, Danamon, dan GoPay akan tetap beroperasi seperti bi= asa.
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Jika Anda membutuhkan bantuan atau p= ertanyaan lebih lanjut, silakan menghubungi support@midtrans.com. 

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Terima kasih,

Midtrans

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Hi Midtrans Merchants,

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In observance of the Bank Indonesia operational holiday f= or the Ascension of the Holy Day of Silence (Nyepi), the Eid Al-Fitr and Joint Holidays on March 28th - April 7th, 2025, we=E2=80= =99d like to inform you of temporary adjustments to some of our services.

Services n= ot listed below will continue to operate as usual during this period. =

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1. Layanan Customer Care Midtrans=

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For your convenience, Midtrans Customer Care will remain = operational during the holiday period March 28 - April 7, 2025 from 09.0= 0 AM to 01.00 PM Jakarta Time. 

Regular op= erating hours will resume on April 8, 2025, 08.00 AM to 09.00 PM Jakarta= Time.

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2. Fund withdrawal (pay-out) for = pay-in transactions

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  • The process of fund withdrawal (payout) f= or GoPay transactions (non-QRIS) with BCA (non-sharia) bank account will pr= oceed as usual from March 28th - April 7th, 2025. Please contact you= r account manager or support@midtran= s.com by March 20th, 2025 at the latest, if you wish to not rece= ive a payout during the holiday period.
  • N= o fund disbursement (payout), for payment channels other than  GoPay.<= /span>
  • The process of fund disbursement (payout)= for all payment methods will resume as usual on April 8th, 2025. Fu= nds will be received no later than 01.00 PM Jakarta Time.
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3. Transaction Status Adjustment = (Reconciliation)

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 Reconciliation process = for transactions with issues created between:

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  • March 28th-29th, 2025, will be car= ried out on March 30th, 2025
  • Ma= rch 30th - April 3rd, 2025, will be carried out on April 4th, 2025
  • April 4th-7th, 2025, will be ca= rried out on April 8th, 2025.
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4. Disbursement Accounts Top-Up (= Midtrans IRIS/Payouts)

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  • The cut-off time for disbursement account= top-ups via BNI, BRI, and Permata Virtual Accounts using non-real-time met= hods (SKN/RTGS) is Thursday, March 27th, 2025, at 01:30 PM Jakart= a Time. Please ensure top-ups are completed before this time.
  • Top-ups via Mandiri Bill Payment and BCA Virtual A= ccount will operate as usual.
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5. Fund transfer transactions fro= m the Disbursement System (Midtrans IRIS/Payouts)

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  • Fund transfer/Disbursement transactions t= o other banks via SKN/RTGS will only be processed if received by Thursda= y, March 27th, 2025, at 01.30 PM Jakarta Time.
  • Transactions made via SKN/RTGS after the above date and time will= be processed starting on Tuesday, April 8th, 2025, in line with Ban= k Indonesia=E2=80=99s operational schedule.
  • Fund transfer/Disbursement transactions with online transfer facilities = to Bank BCA, BNI, BRI, CIMB Niaga, Mandiri, Danamon, and GoPay will continu= e to operate as usual.
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If you need further assistance or ha= ve more questions, please contact us at support@midtrans.com.

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Thank you,

Midtrans

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